Privacy Policy
1 Introduction
Welcome to the Peninsula — Laundry Management System mobile application ("App"), operated by Peninsula. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
2 Information We Collect
We may collect the following types of information:
Personal Information
- Name — To identify your account and orders
- Email Address — For account registration, login, and communication
- Phone Number — For order updates and delivery coordination
- Address — For pickup and delivery services
- Password — For account security (stored in encrypted form)
Order & Usage Information
- Order history, order status, and invoice details
- Service preferences and special instructions
- App usage data and interaction logs
3 How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your customer account
- To process, track, and deliver your laundry orders
- To generate invoices and manage payments
- To send order status updates and notifications
- To improve our services and user experience
- To communicate important service-related information
- To ensure security and prevent fraud
4 Data Storage & Security
Your data is stored securely on cloud servers with industry-standard encryption. We use JWT (JSON Web Token) based authentication to protect your account access.
- All passwords are encrypted using bcrypt hashing before storage
- API communications are secured using HTTPS encryption
- Authentication tokens are stored securely on your device
- We regularly monitor and update our security measures
5 Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following cases:
- Service Delivery: With our staff members to fulfill your laundry orders and deliveries
- Legal Requirements: When required by law or to protect our legal rights
- Business Operations: With trusted service providers who assist in operating our platform (e.g., cloud hosting)
6 Your Rights
As a user, you have the following rights:
- Access: View your personal data through the App's profile section
- Update: Modify your personal information, address, and profile details
- Delete: Request deletion of your account and associated data by contacting us
- Data Portability: Request a copy of your personal data
- Opt-out: Unsubscribe from non-essential notifications
7 Third-Party Services
Our App may use the following third-party services:
- Cloud Hosting: Google Cloud Platform for secure data storage and server hosting
- Database: MongoDB for storing order and user data
Each third-party service has its own privacy policy governing the use of your information.
8 Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 13, we will promptly delete it.
9 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.
10 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: